Research

Tuesday, October 29 2019 | 11:00 AM

Interviews 2019 Orlando
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Ask Me Anything: TripAdvisor

It’s one of our industry’s biggest online brands, the largest platform for traveler reviews and—for many operators—an important source of bookings. In this one-on-one interview, we (and you) ask the…

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Saturday, October 26 2019 | 00:00 AM

Research 2020 Arival 360
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Keynote: The Way Forward

Challenges before us. Uncertainties ahead. Yet each of us must plot our path, and find our way forward. CEO Douglas Quinby kicks off Arival 360 with a look at the…

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Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok
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Why This Online Brand Delivers Offline Experiences

Most think of online travel agencies (OTAs) as simply online resellers of other operators' products. But Taiwan-based KKDay is not your typical OTA. They are getting into customer delivery with…

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Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok
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Roundtable: Tours, Attractions or Experiences? An Industry Flux

You’ve heard it many times: Travelers don’t want the same old group tours. Rather, they want authentic experiences served by locals and powered by mobile platforms that make everything accessible…

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Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok
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The Power of Passion (Plus Some Hawker Chicken & Rice)

How in the world does an Israeli journalist arrive in Singapore and within a few short years develop one of the most talked-about food tours that’s featured by the Singapore…

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Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok
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The Guts of Growth

Most tour and activity operators start their business with a passion. But once that passion turns into profit, every entrepreneur faces the same questions: What’s next? How do we grow?…

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Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok
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Roundtable: Operator Talk

No aspect of the travel industry is facing more challenges and change than tour operating. New technology and shifting traveler demands are compelling tour companies to change what they offer…

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Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok
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Winning the Chinese Outbound Traveler

Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to…

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Tuesday, June 25 2019 | 13:00 PM

Research 2019 Bangkok
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There’s No Such Thing as Asia

Unless somehow Korean, Thai, Indonesian and Australian travelers all started traveling, behaving and spending the exact same way, it’s clear there’s no single Asian market. This essential roundtable assembles leading…

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Tuesday, June 25 2019 | 13:00 PM

Research 2019 Bangkok
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Responsible Tourism as Company Culture & Habit

Raj Gyawali, Founding Director of the leading Nepal tour operator socialtours (and Asia’s first Travelife-certified brand), speaks to building a company culture with responsible practices baked into day-to-day operations. He…

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