Lauren Shannon's past Sessions
Thursday, August 5 2021 | 10:00 AM SGT
Get Your Tech Set: Best Practices from an Operator’s View
There are so many tools and choices to be made in what tech will really help to support and grow your business. This workshop from the head of operations from…
Thursday, November 5 2020 | 22:15 PM EST
Planning for Growth, Expanding Your Product Line
Growing your business means growing your offerings. But it's not simply a question of adding new neighborhoods or experiences. Lauren Shannon shares her secrets in growing her Arigato Japan Food…
Thursday, November 5 2020 | 15:50 PM EDT
Tour Guide Training, Beyond the Script
Last, but certainly not least, we turn our full attention to tour guides. As well all know, a fantastic guide can make or break a tour. But guiding is so…
Tuesday, April 14 2020 | 10:00 AM SGT
Recovery Roundtable: The Path Ahead for Tours & Attractions
Recovery Roundtable: The Path Ahead for Tours & Attractions in Asia Tuesday, 14 April 2020, 10:00 Singapore, 11:00 Tokyo (Monday, 13 April 2020,10pm EST) Panelists: Zishan Amir, General Manager, Mega…