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Monday, November 2 2020 | 11:00 AM EDT

Technology 2020 Arival 360

The Mobile Self-Guided Tour Landscape

The Mobile Self-Guided Tour Landscape Iain Manley, Founder & CEO, VoiceMap This talk provides a big picture overview of self-guided tours, the landscape of products and providers, and the role…

Monday, November 2 2020 | 10:00 AM

Technology 2020 Arival 360

Virtual Reality (or the Reality of Virtual Tours)

Monday, November 2 2020 | 00:00 AM

Technology 2020 Arival 360

Tech Talk: The Mobile Self-Guided Tour Landscape

Like it or not, technology will continue to change touring. Some predict automation will replace tour guides altogether. Just how much of our industry will software eat? What are the…

Monday, November 2 2020 | 00:00 AM

Technology 2020 Arival 360

Tech Talk: The Self-Guided Traveler

Will smartphones and apps replace tour guides? Or can they amplify a tour and attraction operator’s product portfolio? This talk explores the self-guided tour customer, and the opportunity for operators…

Monday, November 2 2020 | 00:00 AM

Technology 2020 Arival 360

Sightseeing with Your Phone

Join this roundtable to hear the success stories and challenges other operators have experienced when using smartphones and digital technologies as ‘tour guides’. How can these tours be developed? Are…

Monday, November 2 2020 | 00:00 AM

Operations 2020 Arival 360

Covid Christmas: How Operators Should Prepare

How should operators prepare to make the most out of this unique holiday season. Whether for the good or the bad, this Christmas season will undoubtedly be more memorable than…

Monday, November 2 2020 | 00:00 AM

Distribution 2020 Arival 360

Direct Sales are More Important than Ever

Direct sales in these times are more important than ever. Those who own the transaction have more resilient business models. Every operator has a different channel mix. Let's learn from…

Friday, October 30 2020 | 00:00 AM

Technology 2020 Arival 360

Going Local

Grow your business with in-market partnerships and targeted local marketing.

Thursday, October 29 2020 | 11:15 AM EDT

Distribution 2020 Arival 360

Make Your Viator Listing Excellent

Viator launched new quality standards for its product listings this past summer. In this workshop, key Viator team members review live listings and provide actionable feedback to help you improve…

Thursday, October 29 2020 | 00:00 AM

Technology 2020 Arival 360

How One Operator Chose Their Booking Tech

Choosing a reservations technology system for your business, whether you are large or small, is not easy. Tours and attractions veteran Jason Hackett has done it more than once. In…

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