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Thursday, November 5 2020 | 21:30 PM EST

Marketing 2020 Arival 360

Tracking & Predicting Demand, Search Trends and Other Techniques

See what Google Search Trends can show you about the state of demand for tourism. We'll also chat about other ways you and other operators are gauging consumer demand. Presented…

Thursday, November 5 2020 | 21:00 PM EST

Operations 2020 Arival 360

Turbo Tax, All things Business

From licenses to insurance, the co-founders of Group Tour Professionals, a small tour operator association will lead a discuss on the challenges of running a small tour business.

Thursday, November 5 2020 | 15:50 PM EDT

Operations 2020 Arival 360

Tour Guide Training, Beyond the Script

Last, but certainly not least, we turn our full attention to tour guides. As well all know, a fantastic guide can make or break a tour. But guiding is so…

Thursday, November 5 2020 | 14:00 PM EST

Operations 2020 Arival 360

Everything Is Storytelling: Bringing Emotion and Connection to the entire Customer Journey

The "wow moment" is really the soul of the tour. It's the moment when a place comes alive; it could be a story or a shared experience, but it always…

Thursday, November 5 2020 | 12:40 PM EDT

Operations 2020 Arival 360

Entrepreneurship Panel: Tips, Tricks and Advice for New Businesses

When we start our businesses, it's rarely with a perfect roadmap. We learn while doing, and a lot of lessons are learned later than we'd like. Beginning and early-stage businesses…

Thursday, November 5 2020 | 12:00 PM EST

Operations 2020 Arival 360

The Guide in the Driver Seat: Building Creative, Unique Experiences

Unique tours are the new normal. A new segment of guests have moved beyond the cookie-cutter, and want something original and special. Join this panel discussion as representatives from Atlas…

Thursday, November 5 2020 | 11:00 AM EST

Operations 2020 Arival 360

The Future of Experiences: Empowering Guides and Engaging Guests

TripSchool is a training company focused on helping guides and operators create and lead phenomenal travel experiences, from storytelling to product development to guest experience. We'll start this Boot Camp…

Thursday, November 5 2020 | 00:00 AM

Operations 2020 Arival 360

Profitability and Pricing, Walking the line of pricing structures

The challenge when pricing your tours is making sure that you are able to effectively sell to your guests and still cover your expenses. All too often, tour operators will…

Thursday, November 5 2020 | 00:00 AM EST

Operations 2020 Arival 360

Guest Experience is Everything: The Power of Creating “Wow” Moments

The "wow moment" is really the soul of the tour. It's the moment when a place comes alive; it could be a story or a shared experience, but it's always…

Wednesday, November 4 2020 | 22:00 PM EST

Operations 2020 Arival 360

Roundtable: The Future of Food Tourism

During these unprecedented times, the future of Food + Beverage Tourism hangs in the balance and seemingly out of our control. As anxiety and questions swirl around what the post-pandemic…

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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