Related Sessions
Tuesday, November 3 2020 | 00:00 AM
What to Look for in Your Res-Tech
We all know that choosing the right Res-Tech system is one of the most crucial elements to your business -- It's what you and your team are using on a…
Tuesday, November 3 2020 | 00:00 AM
Converting Local Traffic in the Age of Covid
Since Covid - 19 does not yet have an expiration date, how do we adapt and overcome the challenges it brings to our industry? With a focus on appealing to…
Monday, November 2 2020 | 15:00 PM EST
OTA Listing Optimization – A Merchandising Masterclass
This session is designed for operators that already work with OTAs. It will examine listing optimization strategies across leading platforms such as Viator, GetYourGuide, Musement and others, explore OTA strategies…
Monday, November 2 2020 | 00:00 AM
The Pre- and Post-Tour Customer Journey
Let's discuss creative tips, strategies and ideas for how to engage with our guests before and after the tour experience, setting better expectations beforehand and continuing the relationship afterwards, all…
Monday, November 2 2020 | 00:00 AM
Covid Christmas: How Operators Should Prepare
How should operators prepare to make the most out of this unique holiday season. Whether for the good or the bad, this Christmas season will undoubtedly be more memorable than…
Monday, November 2 2020 | 00:00 AM
Direct Sales are More Important than Ever
Direct sales in these times are more important than ever. Those who own the transaction have more resilient business models. Every operator has a different channel mix. Let's learn from…
Friday, October 30 2020 | 00:00 AM
The Tour (in a Box) Must Go On
Not to be stopped by a global pandemic, this food tour operator of 13 years has sold nearly $250,000 worth of food boxes since March, and she’s just getting started.…
Friday, October 30 2020 | 00:00 AM
Creating New Tours, Partnerships and Opportunities
This roundtable explores new ideas that have arisen from data during this environment that have proved to be successful. Join us and share (and hear about) opportunities that you have…
Thursday, October 29 2020 | 13:20 PM EDT
Diversity: Serving the Black Traveler
From the Americas and Africa to Europe and the world, there is a large, diverse yet distinct segment of global travelers whose travel aspirations and ambitions have been changing and…
Thursday, October 29 2020 | 11:15 AM EDT
Make Your Viator Listing Excellent
Viator launched new quality standards for its product listings this past summer. In this workshop, key Viator team members review live listings and provide actionable feedback to help you improve…