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Monday, November 2 2020 | 14:00 PM

Technology 2020 Arival 360

A Realistic Assessment of Virtual Tours – What’s Working & What’s Not

In this workshop, we share the results from over 250 tour operators who took the plunge into online experiences in the wake of the pandemic. We'll look at which types…

Monday, November 2 2020 | 12:00 PM EST

Marketing 2020 Arival 360

Solving the Content Conundrum

TourismSolved and Magpie have partnered to help tours and activities operators improve conversion to increase bookings with professional, high-quality content.  Join our Innovation Lab where we demonstrate how to tackle…

Monday, November 2 2020 | 11:20 AM EDT

Technology 2020 Arival 360

The Self-Guided Traveler

Will smartphones and apps replace tour guides? Or can they amplify a tour and attraction operator’s product portfolio? This talk explores the self-guided tour customer and the opportunity for operators…

Monday, November 2 2020 | 11:00 AM EDT

Technology 2020 Arival 360

The Mobile Self-Guided Tour Landscape

The Mobile Self-Guided Tour Landscape Iain Manley, Founder & CEO, VoiceMap This talk provides a big picture overview of self-guided tours, the landscape of products and providers, and the role…

Monday, November 2 2020 | 10:00 AM

Technology 2020 Arival 360

Virtual Reality (or the Reality of Virtual Tours)

Monday, November 2 2020 | 00:00 AM

Technology 2020 Arival 360

Tech Talk: The Mobile Self-Guided Tour Landscape

Like it or not, technology will continue to change touring. Some predict automation will replace tour guides altogether. Just how much of our industry will software eat? What are the…

Monday, November 2 2020 | 00:00 AM

Technology 2020 Arival 360

Tech Talk: The Self-Guided Traveler

Will smartphones and apps replace tour guides? Or can they amplify a tour and attraction operator’s product portfolio? This talk explores the self-guided tour customer, and the opportunity for operators…

Monday, November 2 2020 | 00:00 AM

Operations 2020 Arival 360

The Pre- and Post-Tour Customer Journey

Let's discuss creative tips, strategies and ideas for how to engage with our guests before and after the tour experience, setting better expectations beforehand and continuing the relationship afterwards, all…

Monday, November 2 2020 | 00:00 AM

Technology 2020 Arival 360

Sightseeing with Your Phone

Join this roundtable to hear the success stories and challenges other operators have experienced when using smartphones and digital technologies as ‘tour guides’. How can these tours be developed? Are…

Monday, November 2 2020 | 00:00 AM

Operations 2020 Arival 360

Covid Christmas: How Operators Should Prepare

How should operators prepare to make the most out of this unique holiday season. Whether for the good or the bad, this Christmas season will undoubtedly be more memorable than…

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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