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Tuesday, March 5 2019 | 13:00 PM

Consumer Trends 2019 Berlin

Capturing the Outbound Chinese Traveler

It’s every travel brand’s biggest opportunity – and biggest challenge. Winning over the Chinese traveler, from shopping and booking to the guest experience, is no easy thing. In this presentation,…

Tuesday, March 5 2019 | 13:00 PM

Consumer Trends 2019 Berlin

Understand the Asian Outbound Traveler

Leaders from one of the world’s largest attraction companies and Asia’s rising online travel agency Klook delve into the key trends shaping how Asia’s travelers plan and book their experiences…

Monday, March 4 2019 | 13:00 PM

Distribution 2019 Berlin

Using Tech to Go Direct and Improve Visitor Access

Sometimes there can be too much of a good thing. With surging visitor volumes and growth from OTAs and resellers, the Van Gogh Museum re-engineered their strategy – and their…

Monday, March 4 2019 | 13:00 PM

Distribution 2019 Berlin

The Distribution Debate: Operators & OTAs

Distribution dynamics in Tours, Activities & Attractions are changing rapidly. OTAs are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of change. This poses many…

Thursday, September 27 2018 | 13:00 PM

Consumer Trends 2018 Las Vegas

What Your Customers Want: New Research from Arival

Arival Insights presents new, exclusive research on what travelers want, how they choose and book, and how you can increase your slice of the pie.

Thursday, September 27 2018 | 13:00 PM

Distribution 2018 Las Vegas

Get to Know Your DMO

Do you work with your local destination marketing organization (DMO)? Are you getting everything you should from them? This talk takes you through the essentials every tour and activity operator…

Thursday, September 27 2018 | 13:00 PM

Distribution 2018 Las Vegas

Ask Me Anything: Booking Experiences

The world's biggest accommodation site has set its sights on our sector. Douglas Quinby interviews Ram Papatla, VP of Experiences to discuss Booking.com's plans for the tours, activities, and attractions…

Wednesday, September 26 2018 | 13:00 PM

Consumer Trends 2018 Las Vegas

Tours or Experiences—What Your Customers Want

Exclusive research from Arival Insights on how travelers view "experiences" vs. traditional touring and what is a local, authentic experience.

Wednesday, September 26 2018 | 13:00 PM

Distribution 2018 Las Vegas

The Big Debate: Like a Local? Or with a Pro?

Leading tour operators and innovative startups debate the future of professional touring vs. traveling with locals and discuss what travelers really want.

Wednesday, September 26 2018 | 13:00 PM

Distribution 2018 Las Vegas

Ask Me Anything: Airbnb

Travel's hottest accommodation company intends to redefine tours and activities. We go one on one with Airbnb's North America lead on their plans, and what it means for you.

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