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Monday, May 11 2020 | 10:00 AM EST

Operations 2020 Arival Online

Improving the Feedback Loop of Tour Reviews

Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to…

Friday, May 8 2020 | 11:00 AM EST

Marketing 2020 Arival Online

Online Experiences: How to design, build and sell them

Online Experiences: How to design, build and sell them now and in the future Arival is bullish on online experiences, and we're not the only ones. Online experiences are not…

Thursday, April 23 2020 | 11:00 AM EST

Consumer Trends 2020 Arival Online

4 Strategies to Increase Direct Bookings

Prepare for the Rebound: 4 Strategies to Increase Direct Bookings After a Crisis We know travel will return, and the operators that use this downtime to learn and improve their…

Wednesday, April 22 2020 | 11:00 AM EST

Operations 2020 Arival Online

Virtual Tours: Should You Do It? (and if so how)?

Virtual Tours: Should You Do It? (and if so how)? Virtual Tours have become the latest COVID-19 fad. Is there really a business here? Is it worth the investment in…

Wednesday, April 15 2020 | 09:00 AM EST

Distribution 2020 Arival Online

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow The coronavirus quarantine may disrupt the day-to-day of our businesses now, but tour and activity operators must not let it…

Tuesday, April 14 2020 | 10:00 AM SGT

Consumer Trends 2020 Arival Online

Recovery Roundtable: The Path Ahead for Tours & Attractions

Recovery Roundtable: The Path Ahead for Tours & Attractions in Asia Tuesday, 14 April 2020, 10:00 Singapore, 11:00 Tokyo (Monday, 13 April 2020,10pm EST) Panelists: Zishan Amir, General Manager, Mega…

Wednesday, April 8 2020 | 10:00 AM SGT

Consumer Trends 2020 Arival Online

Workshop: The Return of the Chinese Traveler

Workshop: The Return of the Chinese Traveler  Wednesday, 8 April 2020, 12:00 Sydney, 10:00 Singapore (Tuesday, 7 April 2020,10pm EST) It’s going to happen. It’s just a matter of when.…

Tuesday, March 31 2020 | 17:00 PM CET

Consumer Trends 2020 Arival Online

Research: Forecasting a Post-Covid World

Research: Forecasting a Post-Covid World (Arival’s Global Tour & Activity Operator Landscape) Tuesday, 31 March 2020, 11:00 EST & 17:00 CET Douglas Quinby, Co-founder & CEO, Arival Operator Comment: Jack…

Monday, March 30 2020 | 17:00 PM CET

Operations 2020 Arival Online

Our Greatest Assets – Managing Guides and Staff in Turbulent Times

Our Greatest Assets - Managing Guides and Staff in Turbulent Times Monday, 30 March 2020, 11:00 EST & 17:00 CET Kelsey Tonner, Founder, Be a Better Guide Project and Online…

Monday, March 23 2020 | 18:00 PM CET

Operations 2020 Arival Online

Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now

Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now Monday, 23 March 2020, 13:00 EST & 18:00 CET Kate Presto, President, KIS Accounting The economy may…

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CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

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Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

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