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Tuesday, October 29 2019 | 11:00 AM

2019 Orlando

A Very Visible Impact

Every tour operator wants their tours and experiences to have an impact. But Invisible Cities in the UK, Scotland, seeks to be transformational for its guides as well as its…

Tuesday, October 29 2019 | 11:00 AM

Interviews 2019 Orlando

Ask Me Anything: TripAdvisor

It’s one of our industry’s biggest online brands, the largest platform for traveler reviews and—for many operators—an important source of bookings. In this one-on-one interview, we (and you) ask the…

Tuesday, October 29 2019 | 11:00 AM

Consumer Trends 2019 Orlando

Disruption is Universal

No matter how large or how small, no company is immune to the disruption that technology innovation and changing traveler demands can bring. In this session, you’ll learn how Universal,…

Saturday, October 26 2019 | 00:00 AM

Research 2020 Arival 360

Keynote: The Way Forward

Challenges before us. Uncertainties ahead. Yet each of us must plot our path, and find our way forward. CEO Douglas Quinby kicks off Arival 360 with a look at the…

Monday, July 1 2019 | 11:00 AM

Consumer Trends 2019 Bangkok

This is Asia’s Arival

An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions.    

Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

Why This Online Brand Delivers Offline Experiences

Most think of online travel agencies (OTAs) as simply online resellers of other operators' products. But Taiwan-based KKDay is not your typical OTA. They are getting into customer delivery with…

Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

Roundtable: Tours, Attractions or Experiences? An Industry Flux

You’ve heard it many times: Travelers don’t want the same old group tours. Rather, they want authentic experiences served by locals and powered by mobile platforms that make everything accessible…

Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

The Power of Passion (Plus Some Hawker Chicken & Rice)

How in the world does an Israeli journalist arrive in Singapore and within a few short years develop one of the most talked-about food tours that’s featured by the Singapore…

Wednesday, June 26 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

Inside the Indian Traveler

It’s one of the fastest-growing travel markets and India’s travelers are hungry for tour and activity experiences across Asia. This research presentation walks through the essentials of the Indian market…

Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

The Guts of Growth

Most tour and activity operators start their business with a passion. But once that passion turns into profit, every entrepreneur faces the same questions: What’s next? How do we grow?…

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