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Wednesday, June 26 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

The View from Google

From search and shop to serving and booking, the global search giant has big plans for the in-destination industry. In this talk, Google’s head of travel partnerships for APAC gives…

Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

What Your Customers Want: Asia Pacific

Traveler wants and expectations are changing faster than ever. This presentation, featuring exclusive research from Arival and its partners, explores trends across Asian, U.S. and European travelers visiting Asia, and…

Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

Winning the Chinese Outbound Traveler

Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to…

Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

Understanding the Muslim Traveler

Representing some $150 billion in spend from nearly 200 million travelers across Asia, the Middle East, Europe and beyond, the Muslim traveler marketplace is large and rapidly growing. But the…

Tuesday, June 25 2019 | 11:00 AM

Distribution 2019 Bangkok

OTAs & Whats Next in Distribution

Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations.…

Wednesday, March 6 2019 | 13:00 PM

Marketing 2019 Berlin

Let’s Get Direct: Strategies for Growing Direct Channels

In an age of rapidly rising online travel agencies and the growth of third-party distribution, growing direct booking channels is moving to center stage for every tour, activity and attraction…

Tuesday, March 5 2019 | 13:00 PM

Consumer Trends 2019 Berlin

Capturing the Outbound Chinese Traveler

It’s every travel brand’s biggest opportunity – and biggest challenge. Winning over the Chinese traveler, from shopping and booking to the guest experience, is no easy thing. In this presentation,…

Tuesday, March 5 2019 | 13:00 PM

Consumer Trends 2019 Berlin

Understand the Asian Outbound Traveler

Leaders from one of the world’s largest attraction companies and Asia’s rising online travel agency Klook delve into the key trends shaping how Asia’s travelers plan and book their experiences…

Monday, March 4 2019 | 13:00 PM

Distribution 2019 Berlin

Using Tech to Go Direct and Improve Visitor Access

Sometimes there can be too much of a good thing. With surging visitor volumes and growth from OTAs and resellers, the Van Gogh Museum re-engineered their strategy – and their…

Monday, March 4 2019 | 13:00 PM

Marketing 2019 Berlin

Sustainability that Sells – Roundtable

This roundtable assembles distinct voices across Europe's Tour and Attraction landscape to address the challenges before our industry: how we transform rapid travel growth into responsible tourism development to benefit…

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