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Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

Roundtable: Operator Talk

No aspect of the travel industry is facing more challenges and change than tour operating. New technology and shifting traveler demands are compelling tour companies to change what they offer…

Wednesday, June 26 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

The View from Google

From search and shop to serving and booking, the global search giant has big plans for the in-destination industry. In this talk, Google’s head of travel partnerships for APAC gives…

Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

What Your Customers Want: Asia Pacific

Traveler wants and expectations are changing faster than ever. This presentation, featuring exclusive research from Arival and its partners, explores trends across Asian, U.S. and European travelers visiting Asia, and…

Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

Winning the Chinese Outbound Traveler

Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to…

Tuesday, June 25 2019 | 13:00 PM

Research 2019 Bangkok

There’s No Such Thing as Asia

Unless somehow Korean, Thai, Indonesian and Australian travelers all started traveling, behaving and spending the exact same way, it’s clear there’s no single Asian market. This essential roundtable assembles leading…

Tuesday, June 25 2019 | 13:00 PM

Research 2019 Bangkok

Responsible Tourism as Company Culture & Habit

Raj Gyawali, Founding Director of the leading Nepal tour operator socialtours (and Asia’s first Travelife-certified brand), speaks to building a company culture with responsible practices baked into day-to-day operations. He…

Tuesday, June 25 2019 | 13:00 PM

Research 2019 Bangkok

Preserving Cultures, Sustaining Locals and Making Profits

Most online travel startups dream of big funding rounds, big profits and even bigger exits. This startup thinks about preserving Thailand’s diverse culture and supporting local communities. Achi Thamparipattra, CEO…

Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

Understanding the Muslim Traveler

Representing some $150 billion in spend from nearly 200 million travelers across Asia, the Middle East, Europe and beyond, the Muslim traveler marketplace is large and rapidly growing. But the…

Tuesday, June 25 2019 | 11:00 AM

Interviews 2019 Bangkok

Ask Me Anything: Klook

An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions.

Tuesday, June 25 2019 | 11:00 AM

Distribution 2019 Bangkok

OTAs & Whats Next in Distribution

Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations.…

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