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Wednesday, April 22 2020 | 11:00 AM EST

Operations 2020 Arival Online

Virtual Tours: Should You Do It? (and if so how)?

Virtual Tours: Should You Do It? (and if so how)? Virtual Tours have become the latest COVID-19 fad. Is there really a business here? Is it worth the investment in…

Tuesday, April 21 2020 | 11:00 AM EST

Marketing 2020 Arival Online

Local Tours & Activities Marketing: Build Your Playbook Now

Once the COVID-lockdown is eased, it will still be some time before travel is truly unrestricted. That means demand for local, nearby tours and experiences will return first. Operators need…

Wednesday, April 15 2020 | 09:00 AM EST

Distribution 2020 Arival Online

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow The coronavirus quarantine may disrupt the day-to-day of our businesses now, but tour and activity operators must not let it…

Tuesday, April 14 2020 | 10:00 AM EST

Marketing 2020 Arival Online

Google Marketing Ecosystem (and what you can do now for free)?

The Google Marketing Ecosystem (and what you can do now for free)?  Think of Google like a supermarket shelf. It’s the way tour, activity and attraction operators get discovered -…

Wednesday, April 1 2020 | 17:00 PM CET

Marketing 2020 Arival Online

Workshop: Programmatic Advertising

Workshop: Programmatic Advertising for Tours, Activities & Attractions Wednesday, 1 April 2020, 11am EST & 17:00 CET Catlyn Origitano, Senior Manager, Destinations & SMB Attractions, GTM, Sojern In this workshop,…

Monday, March 30 2020 | 17:00 PM CET

Operations 2020 Arival Online

Our Greatest Assets – Managing Guides and Staff in Turbulent Times

Our Greatest Assets - Managing Guides and Staff in Turbulent Times Monday, 30 March 2020, 11:00 EST & 17:00 CET Kelsey Tonner, Founder, Be a Better Guide Project and Online…

Monday, March 23 2020 | 18:00 PM CET

Operations 2020 Arival Online

Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now

Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now Monday, 23 March 2020, 13:00 EST & 18:00 CET Kate Presto, President, KIS Accounting The economy may…

Thursday, March 19 2020 | 16:00 PM CET

Operations 2020 Arival Online

Workshop: Pricing & Marketing in a Downturn

Presenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions…

Wednesday, October 30 2019 | 11:00 AM

Distribution 2019 Orlando

Let’s Get Direct about Growth and Distribution

This operator roundtable delves into challenges and best practices around working with OTAs, managing distribution channels and building a direct and diversified sales strategy.

Wednesday, October 30 2019 | 11:00 AM

Operations 2019 Orlando

Using Customer Insights to Create Culinary Experiences

What makes the ideal customer experience? How do you design your tours, activities or experiences to great the best possible outcome? The co-founder of one of the largest online culinary…

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