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Monday, November 2 2020 | 00:00 AM

Technology 2020 Arival 360

Tech Talk: The Self-Guided Traveler

Will smartphones and apps replace tour guides? Or can they amplify a tour and attraction operator’s product portfolio? This talk explores the self-guided tour customer, and the opportunity for operators…

Monday, November 2 2020 | 00:00 AM

Operations 2020 Arival 360

The Pre- and Post-Tour Customer Journey

Let's discuss creative tips, strategies and ideas for how to engage with our guests before and after the tour experience, setting better expectations beforehand and continuing the relationship afterwards, all…

Monday, November 2 2020 | 00:00 AM

Technology 2020 Arival 360

Sightseeing with Your Phone

Join this roundtable to hear the success stories and challenges other operators have experienced when using smartphones and digital technologies as ‘tour guides’. How can these tours be developed? Are…

Monday, November 2 2020 | 00:00 AM

Marketing 2020 Arival 360

Paid Search, Social & Call Tracking – Optimizing Your Advertising ROI When Times Are Tight

Even in a downtown, it can still pay to, well, pay, to get customers in the door. This workshop will walk through key operator strategies for paid search, social, display…

Monday, November 2 2020 | 00:00 AM

Marketing 2020 Arival 360

Pro Tips to Optimize Your Website for Tourism Sales

Buzz Session: How to use UX design to fix your website’s leaky funnels. A discussion in how to make your site engage a user and lead them towards a sale.…

Monday, November 2 2020 | 00:00 AM

Marketing 2020 Arival 360

The Marketing Tech Stack for Tour Operators

Join us for a discussion on what your digital foundation should look like. We will cover advanced conversion tracking, marketing performance reporting, business intelligence, process automation, and more!

Monday, November 2 2020 | 00:00 AM

Operations 2020 Arival 360

Covid Christmas: How Operators Should Prepare

How should operators prepare to make the most out of this unique holiday season. Whether for the good or the bad, this Christmas season will undoubtedly be more memorable than…

Friday, October 30 2020 | 00:00 AM

Operations 2020 Arival 360

The Tour (in a Box) Must Go On

Not to be stopped by a global pandemic, this food tour operator of 13 years has sold nearly $250,000 worth of food boxes since March, and she’s just getting started.…

Friday, October 30 2020 | 00:00 AM

Operations 2020 Arival 360

Creating New Tours, Partnerships and Opportunities

This roundtable explores new ideas that have arisen from data during this environment that have proved to be successful. Join us and share (and hear about) opportunities that you have…

Friday, October 30 2020 | 00:00 AM

Marketing 2020 Arival 360

Finger on the Pulse: Measurement and Reporting

Buzz Session: The right reporting and analysis can inform game-changing business decisions. This session will cover some imperative measurement steps, and some of the reports and analysis that are helpful…

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
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