Related Sessions
Wednesday, February 1 2023 | 11:00 AM EST
The Power of Chat Webinar: How Operators Can Use Text & Instant Messaging to Improve Customer Service and Grow Sales
ARIVAL WEBINAR: THE POWER OF CHAT Key findings from the recently released Arival Guide: The Power of Chat. Chat, text, and instant messaging have increasingly become a primary means of communication…
Thursday, December 1 2022 | 11:00 AM EST
Insider Pro Meetup: Research Roundup: Key Trends for 2023 by Douglas Quinby
Research Roundup: Key Trends for 2023 Recovery or recession? The big shift to small groups. The rise of TikTok. Mobile takes over. Last minute leads. Join Arival CEO Douglas Quinby…
Wednesday, October 12 2022 | 10:30 AM PDT*
The Industry Weighs In: A Hot Topics Town Hall
From lockdown to recovery to recession and uncertainty, from distribution and dynamic pricing to timed ticketing and channel management, visitor attractions and large tour operators have had plenty to contend…
Wednesday, October 12 2022 | 09:00 AM PDT*
The Future of OTAs
With hundreds of online travel agencies and digital distributors focused on travel experiences, the channel has only become more important – and more complex – for operators and attractions. This…
Tuesday, October 11 2022 | 16:00 PM PDT*
The Google View on Things to do
It’s been one of the most talked-about topics in tours, activities and attractions: Google’s major foray into experiences with Google Things to do. This talk and Q&A from the head…
Tuesday, October 11 2022 | 10:45 AM PDT*
Research Exclusive: The Global Attraction Visitor
Exclusive new research on the global attractions visitor from Arival & Phocuswright features insights from U.S., European, Latin American and Australia/New Zealand travelers on all things attractions: who they are,…
Tuesday, October 11 2022 | 10:45 AM PDT*
Set Your Distribution Strategy
Distribution has never been more complex, nor has it ever been changing so quickly. This workshop takes a deep dive on all things distribution, including insights on the latest trends…
Tuesday, October 11 2022 | 09:00 AM PDT*
What’s Now, What’s New, What’s Next
Pandemic. Recovery. Inflation. Recession. And a remarkable resurgence. It’s an extraordinary time in travel, tourism and experiences. Join Arival CEO Douglas Quinby as he presents new research on the outlook…
Tuesday, October 11 2022 | 09:00 AM PDT*
A Fireside Chat with Ben Drew, President, Viator
Tours and activities’ largest online travel agency has come back strong in 2022. We’ll sit down with Ben Drew to discuss the state of the industry, key post-pandemic traveler trends,…
Monday, May 9 2022 | 16:50 PM GST
Distribution, Tech & What’s Next for Tours, Activities & Attractions
Digital, distribution, and online platforms are ushering in dramatic change, from how travelers plan and book to how operators and distributors connect. The pandemic has only accelerated the need for…