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Thursday, March 26 2020 | 17:00 PM CET

Distribution 2020 Arival Online

Workshop: Refresh Your Tech (Now’s the Time)

Workshop: Refresh Your Tech (Now’s the Time) Thursday, 26 March 2020, 12:00 EST & 17:00 CET Presenters: Christian Watts, Founder & CEO, Magpie; Todd Kersey, Founder & CEO, iOutdoor Times…

Monday, March 23 2020 | 18:00 PM CET

Operations 2020 Arival Online

Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now

Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now Monday, 23 March 2020, 13:00 EST & 18:00 CET Kate Presto, President, KIS Accounting The economy may…

Thursday, March 19 2020 | 16:00 PM CET

Operations 2020 Arival Online

Workshop: Pricing & Marketing in a Downturn

Presenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions…

Wednesday, October 30 2019 | 11:00 AM

Distribution 2019 Orlando

Let’s Get Direct about Growth and Distribution

This operator roundtable delves into challenges and best practices around working with OTAs, managing distribution channels and building a direct and diversified sales strategy.

Wednesday, October 30 2019 | 11:00 AM

Operations 2019 Orlando

Using Customer Insights to Create Culinary Experiences

What makes the ideal customer experience? How do you design your tours, activities or experiences to great the best possible outcome? The co-founder of one of the largest online culinary…

Wednesday, October 30 2019 | 11:00 AM

Operations 2019 Orlando

The Science of Designing an Amazing Guest Experience

How do you begin to design a major new attraction in a destination that already has it all? In this talk, attractions industry veteran Jason Horkin walks us through the…

Wednesday, October 30 2019 | 11:00 AM

Consumer Trends 2019 Orlando

Online Expectations of the Next Gen

We all know lots of reviews and great photos are essential, but the next generation of travelers want something more. Drawing on parallels from online retailing, one of the world’s…

Wednesday, October 30 2019 | 09:30 AM

Technology 2019 Orlando

Tools for Tomorrow’s Operator

How travelers experience a tour, an attraction or activity and the ways in which operators can deliver those experiences are changing rapidly. In this first-time session at Arival, we feature…

Tuesday, October 29 2019 | 11:00 AM

Marketing 2019 Orlando

Can Branding Grow Your Tour & Activity Business

Amid the rapid growth of tours and activities, where are global brands? Why hasn’t this taken hold? More and more companies are building multi-destination tour brands, seeking to extend their…

Tuesday, October 29 2019 | 11:00 AM

Marketing 2019 Orlando

Creating Content that Captivates

Every creator and seller of tours, activities, and attractions today must also be a content marketer. But what content will pop with your customers? Culture Trip has used the power…

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