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Tuesday, June 25 2019 | 13:00 PM

Operations 2019 Bangkok

Curating Local Culinary Experiences

“Local Experiences” are the latest buzzword, but what are they really? What does local authenticity really mean? And how do we infuse it into a traveler experience? Isn’t a tour…

Tuesday, June 25 2019 | 13:00 PM

Distribution 2019 Bangkok

Roundtable: DMOs & the State of In-Destination in Asia

Destination marketing organizations (DMOs) play a pivotal role in driving tourism and advancing the interests of local tours, activities and attractions. This session assembles leaders from some of Asia’s most…

Tuesday, June 25 2019 | 13:00 PM

Technology 2019 Bangkok

Are Asia’s Super Apps Defining Our Future? (Part 1)

From WeChat and Go-Jek to Grab, LINE, Meituan and more, Asia’s rising Super Apps are just about everywhere. They are offering pretty much everything and are challenging every sector of…

Tuesday, June 25 2019 | 13:00 PM

Operations 2019 Bangkok

Asia & the Multi-Attraction Pass

The flexible, use-as-you-go multi-attraction pass has been on the rise around the world. But is this pass optimized for operators in the Asia Pacific region? This presentation walks through the…

Tuesday, June 25 2019 | 13:00 PM

Operations 2019 Bangkok

How to Use Data to Improve Your Tours

Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to…

Tuesday, June 25 2019 | 11:00 AM

Distribution 2019 Bangkok

OTAs & Whats Next in Distribution

Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations.…

Wednesday, March 6 2019 | 13:00 PM

Operations 2019 Berlin

Making the Unbookable Bookable

Leaders from one of the world’s largest attraction companies and Asia’s rising online travel agency Klook delve into the key trends shaping how Asia’s travelers plan and book their experiences…

Wednesday, March 6 2019 | 13:00 PM

Interviews 2019 Berlin

Dynamic Pricing: The Moulin Rouge Story

It’s been standard practice for airlines and hotels for decades. But for tours and attractions, dynamic pricing and yield management is still in its infancy. In this talk, the architect…

Wednesday, March 6 2019 | 13:00 PM

Operations 2019 Berlin

Yield Management & the Future of Pricing

Does yield management truly have a future in Tours, Activities & Attractions? Are operators ready? Is the technology there? Will travelers accept it? This expert roundtable will debate the pros…

Wednesday, March 6 2019 | 13:00 PM

Marketing 2019 Berlin

Let’s Get Direct: Strategies for Growing Direct Channels

In an age of rapidly rising online travel agencies and the growth of third-party distribution, growing direct booking channels is moving to center stage for every tour, activity and attraction…

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