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Thursday, June 10 2021 | 11:45 AM ESt

Marketing 2021 Accel - The Multi-Day Tours Forum

The Digital Journey: How Travelers Discover, Research & Book Multi-Day Experiences

Multi-day experiences are typically complex, big-ticket purchases that have long defied online buying. But that has been changing – and it’s poised to change only more. This short talk walks…

Thursday, June 10 2021 | 11:15 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

How to Respond to Custom Quote Requests

It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what…

Thursday, June 10 2021 | 11:00 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

Solving the Pain of Payments

Payments are one of the biggest challenges that every tour operator faces, both small and large, both custom or scheduled tours. This session will teach you how to  minimize expensive…

Thursday, June 10 2021 | 00:00 AM EST

Interviews 2021 Accel - The Multi-Day Tours Forum

Ask Me Anything: Dan Christian, Chief Digital Officer, The Travel Corporation

As the head of digital for several leading multi-day brands, including Trafalgar, Contiki, Insight Vacations, Brendan Vacations, Uniworld and more, Dan Christian has unique insight on what lies ahead for…

Wednesday, June 9 2021 | 11:45 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

The Wow Factor: The Formula for Creating Moments that Guests Remember

You can’t change bad weather or unexpected traffic...but can you can balance the unpredictable with a few well-placed, impactful moments. In this session, you’ll learn to identify, amplify and manufacture…

Wednesday, June 9 2021 | 11:00 AM EST

Distribution 2021 Accel - The Multi-Day Tours Forum

How to Choose Your Tech (and Not Spend a Million Bucks)

With all too many tour booking systems, online booking engines, itinerary builders, and quote development tools, multi-day tour operators – both inbound and outbound – face many tough questions when…

Wednesday, June 9 2021 | 11:00 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

Multi-day Goes Digital: Designing the New Customer Experience

More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s…

Wednesday, June 9 2021 | 10:20 AM EST

Interviews 2021 Accel - The Multi-Day Tours Forum

Ask Me Anything: Bruce Poon Tip, Founder, G Adventures

In this candid interview with New York Times best-selling author, founder of one of the world’s largest adventure travel companies and self-proclaimed honey badger, we’ll discuss perseverance, resilience, entrepreneurship, the…

Monday, May 24 2021 | 10:00 AM SGT

Interviews 2021 Dubai

Ask Me Anything: Zeina Dagher, CEO, Emaar Entertainment

This one-time intern rose to become the CEO of the leisure attractions division of one of the U.A.E.’s leading property development firms. Responsible for the strategy of some of the…

Monday, May 17 2021 | 21:00 PM EST

Operations 2021 Accel - Direct Booking MasterClass

Revenue Expansion with Direct Booking Automation Tools

This unit highlights different automations that can drive more direct bookings. Instances of these concepts in ecommerce will be reviewed along with specific examples in use in the tours, activities…

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