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Wednesday, May 5 2021 | 20:00 PM EST

Operations 2021 Accel - Spring into Summer

On-Demand Concierge Service and the Voice Assistant; A new way to market to the leisure traveler

See how virtual assistants and smart speakers are being utilized by lodging providers to safely provide on-premises services, including curated recommendations for guests of the best local tours and attractions,…

Wednesday, May 5 2021 | 12:50 PM EST

Consumer Trends 2021 Accel - Spring into Summer

Rentals Rising (U.S.): Tapping Vacation Rentals as a Sales Channel for Your Experiences

We’ve seen a big shift toward vacation rentals and Airbnbs over the past year, and it’s likely to continue as Covid-weary travelers seek out homes vs. hotels. In this session,…

Tuesday, May 4 2021 | 15:50 PM CET

Interviews 2021 Accel - Spring into Summer

Ask Me Anything: TUI Musement

Under the auspices of one of Europe’s largest travel brands, TUI Musement has emerged as a serious contender in tours and activities distribution across the region, with still bigger plans…

Tuesday, May 4 2021 | 14:35 PM CET

Interviews 2021 Accel - Spring into Summer

Ask Me Anything: Grupo Julia

With multiple brands in tours, experiences, transportation and distribution, and operations spanning Europe and the Americas, Grupo Julia is one of the largest players in tours and activities. We sit…

Tuesday, March 2 2021 | 10:30 AM EST

Operations 2021 Accel - Self-Guided Tours Forum

Self-Guided Experience Design: An Overview

This workshop walks through the essentials of designing self-guided experiences and how to create a successful experience. What you’ll learn: best practices on self-guided experience design, including itinerary development, scripting,…

Tuesday, November 24 2020 | 21:30 PM EST

Operations 2020 Arival 360

Beyond Infotainment, Creating a Deeper Tour Experience

Tours are certainly about providing a fun, engaging time. But sometimes we're content to stay on the surface: stories become "infotainment" and guests leave smiling, but without substance. In this…

Friday, November 6 2020 | 00:00 AM

Operations 2020 Arival 360

Multiday Tour Talk

Let's discuss the challenges and opportunities ahead for multi-day tour operators.

Friday, November 6 2020 | 00:00 AM

Marketing 2020 Arival 360

“Survive to Thrive” – Creative Ideas for Food Tour Operators

Let's discuss the challenges and opportunities ahead for food tour operators.

Friday, November 6 2020 | 00:00 AM

Operations 2020 Arival 360

European Tour Talk

Let's discuss the challenges and opportunities ahead for tour operators in Europe.

Friday, November 6 2020 | 00:00 AM

Operations 2020 Arival 360

Making Everyone Feel Welcome on Your Tours

The purpose of this session is to help participants evaluate their professional and personal lives through a people, place, and purpose framework designed to help guides view their own balance…

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
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