Related Sessions
Tuesday, October 11 2022 | 10:45 AM PDT*
Research Exclusive: The Global Attraction Visitor
Exclusive new research on the global attractions visitor from Arival & Phocuswright features insights from U.S., European, Latin American and Australia/New Zealand travelers on all things attractions: who they are,…
Tuesday, October 11 2022 | 09:00 AM PDT*
A Fireside Chat with Ben Drew, President, Viator
Tours and activities’ largest online travel agency has come back strong in 2022. We’ll sit down with Ben Drew to discuss the state of the industry, key post-pandemic traveler trends,…
Tuesday, October 11 2022 | 09:00 AM PDT*
The Secret to Scaling
Every business starts small, but most tour and activity operators stay small. How do some find their path to scaling success while so many fail to expand? Strategic growth specialist…
Thursday, February 24 2022 | 07:00 AM
Five Megatrends for Tours, Activities and Attractions
The most important themes in San Diego, spoken and unspoken? What's hot right now as we get closer to the all important Summer Season?
Tuesday, August 3 2021 | 20:00 PM SGT
What’s Ahead for Res Tech & Connectivity in APAC
There are more options for res tech and distribution for operators than ever before. And there are more changes afoot with two major regional OTAs offering competing reservation systems. This…
Tuesday, August 3 2021 | 07:30 AM SGT
Forum Welcome: Why Tech More Than Ever
The tours, activities and attractions sector in Asia Pacific has long trailed the U.S. and Europe in technology adoption, but things are changing, and faster than ever, and companies across…
Thursday, June 10 2021 | 11:45 AM ESt
The Digital Journey: How Travelers Discover, Research & Book Multi-Day Experiences
Multi-day experiences are typically complex, big-ticket purchases that have long defied online buying. But that has been changing – and it’s poised to change only more. This short talk walks…
Thursday, June 10 2021 | 11:15 AM EST
How to Respond to Custom Quote Requests
It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what…
Thursday, June 10 2021 | 11:00 AM EST
Solving the Pain of Payments
Payments are one of the biggest challenges that every tour operator faces, both small and large, both custom or scheduled tours. This session will teach you how to minimize expensive…
Wednesday, June 9 2021 | 11:45 AM EST
The Wow Factor: The Formula for Creating Moments that Guests Remember
You can’t change bad weather or unexpected traffic...but can you can balance the unpredictable with a few well-placed, impactful moments. In this session, you’ll learn to identify, amplify and manufacture…