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Wednesday, June 9 2021 | 11:00 AM EST

Distribution 2021 Accel - The Multi-Day Tours Forum

How to Choose Your Tech (and Not Spend a Million Bucks)

With all too many tour booking systems, online booking engines, itinerary builders, and quote development tools, multi-day tour operators – both inbound and outbound – face many tough questions when…

Wednesday, June 9 2021 | 11:00 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

Multi-day Goes Digital: Designing the New Customer Experience

More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s…

Monday, May 24 2021 | 10:00 AM SGT

Consumer Trends 2021 Dubai

The Best Part of Travel: Arabia’s Arival

Our industry—tours, activities, attractions, events, experiences—is not just the third-largest part of travel; it’s why people travel in the first place. Douglas Quinby shares exclusive Arival research on the outlook…

Monday, May 17 2021 | 21:00 PM EST

Operations 2021 Accel - Direct Booking MasterClass

Revenue Expansion with Direct Booking Automation Tools

This unit highlights different automations that can drive more direct bookings. Instances of these concepts in ecommerce will be reviewed along with specific examples in use in the tours, activities…

Wednesday, May 5 2021 | 20:00 PM EST

Operations 2021 Accel - Spring into Summer

On-Demand Concierge Service and the Voice Assistant; A new way to market to the leisure traveler

See how virtual assistants and smart speakers are being utilized by lodging providers to safely provide on-premises services, including curated recommendations for guests of the best local tours and attractions,…

Wednesday, May 5 2021 | 20:00 PM EST

Consumer Trends 2021 Accel - Spring into Summer

Building, Buying, Branding: Paths to Growth in 2021 & Beyond

The past 15 months has dramatically changed our industry, creating new opportunities for growth, with big changes at Urban Adventures, Hornblower, and even an OTA acquiring tour operators. This session…

Wednesday, May 5 2021 | 14:00 PM CET

Consumer Trends 2021 Accel - Spring into Summer

The State of Tours, Activities & Attractions

What’s the state of tours, activities, and attractions? How are operators faring across Europe and around the world? How are they preparing for the coming season and the resumption of…

Wednesday, May 5 2021 | 10:10 AM EST

Consumer Trends 2021 Accel - Spring into Summer

The U.S. Outlook

U.S. travelers are starting to hit the road and take to the skies. What does the summer have in store? This talk from the research lead at U.S. Travel will…

Tuesday, May 4 2021 | 16:50 PM CET

Consumer Trends 2021 Accel - Spring into Summer

The Great Outdoors: Adventure & Outdoor Experiences in 2021

Outdoor adventure and active experiences have been one of the few bright spots in tours and activities amid the pandemic. This short, data-driven talk walks through top trends in Europe’s…

Tuesday, May 4 2021 | 14:20 PM CET

Consumer Trends 2021 Accel - Spring into Summer

The Outlook for European Travel

We all have the same questions: when will travel return, and what will it look like when it does? How are travelers planning their summer trips, where are they going,…

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