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Wednesday, June 9 2021 | 11:00 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

Multi-day Goes Digital: Designing the New Customer Experience

More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s…

Wednesday, June 9 2021 | 10:40 AM EST

Distribution 2021 Accel - The Multi-Day Tours Forum

The Future of Multi-Day Distribution

The marketing and selling of multi-day tours have long been dominated by the traditional trade channels of wholesalers, inbound agencies, and travel agents. But this model is changing – and…

Monday, May 24 2021 | 10:00 AM SGT

Distribution 2021 Dubai

OTAs, Tech & the Outlook for Tours & Attractions

Digital, distribution, and online platforms are ushering in dramatic change, from how travelers plan and book to how operators and distributors connect. The pandemic has only accelerated the need for…

Monday, May 17 2021 | 21:00 PM EST

Operations 2021 Accel - Direct Booking MasterClass

Revenue Expansion with Direct Booking Automation Tools

This unit highlights different automations that can drive more direct bookings. Instances of these concepts in ecommerce will be reviewed along with specific examples in use in the tours, activities…

Wednesday, May 5 2021 | 20:00 PM EST

Operations 2021 Accel - Spring into Summer

On-Demand Concierge Service and the Voice Assistant; A new way to market to the leisure traveler

See how virtual assistants and smart speakers are being utilized by lodging providers to safely provide on-premises services, including curated recommendations for guests of the best local tours and attractions,…

Wednesday, May 5 2021 | 12:50 PM EST

Consumer Trends 2021 Accel - Spring into Summer

Rentals Rising (U.S.): Tapping Vacation Rentals as a Sales Channel for Your Experiences

We’ve seen a big shift toward vacation rentals and Airbnbs over the past year, and it’s likely to continue as Covid-weary travelers seek out homes vs. hotels. In this session,…

Wednesday, May 5 2021 | 11:00 AM EST

Distribution 2021 Accel - Spring into Summer

Using Photos can be a great way to connect with your customers, and to grow your tour or attraction revenue!

Using Photos during your experience can be a great way to connect with your customers, its also a great way to grow your tour or attraction revenue!

Tuesday, May 4 2021 | 18:00 PM CET

Distribution 2021 Accel - Spring into Summer

Preparing for Summer: The View from GetYourGuide

This workshop walks through key insights for European operators: GetYourGuide will share key trends they are seeing in their marketplace and provide guidance for operators take to be as ready…

Tuesday, May 4 2021 | 18:00 PM CET

Distribution 2021 Accel - Spring into Summer

The Rise of Online: How the Pandemic Will Change the Way We Buy & Sell Tours & Activities

Long queues at a pier to buy a boat ride? Waiting in line to book something last minute? That’s in the past. Sweeping digitalization is changing everything from search to…

Tuesday, May 4 2021 | 16:50 PM CET

Distribution 2021 Accel - Spring into Summer

Rentals Rising: Grow Sales through the Holiday Home Rental Market

With hundreds, if not thousands, of reservation systems, OTAs and other distributors, and more coming on to the scene, more and more tech needs to connect to help tour, activity…

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