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Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

What Your Customers Want: Asia Pacific

Traveler wants and expectations are changing faster than ever. This presentation, featuring exclusive research from Arival and its partners, explores trends across Asian, U.S. and European travelers visiting Asia, and…

Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

Winning the Chinese Outbound Traveler

Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to…

Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

Understanding the Muslim Traveler

Representing some $150 billion in spend from nearly 200 million travelers across Asia, the Middle East, Europe and beyond, the Muslim traveler marketplace is large and rapidly growing. But the…

Tuesday, June 25 2019 | 11:00 AM

Interviews 2019 Bangkok

Ask Me Anything: Klook

An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions.

Tuesday, June 25 2019 | 11:00 AM

Distribution 2019 Bangkok

OTAs & Whats Next in Distribution

Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations.…

Wednesday, March 6 2019 | 13:00 PM

Interviews 2019 Berlin

Dynamic Pricing: The Moulin Rouge Story

It’s been standard practice for airlines and hotels for decades. But for tours and attractions, dynamic pricing and yield management is still in its infancy. In this talk, the architect…

Tuesday, March 5 2019 | 13:00 PM

Consumer Trends 2019 Berlin

Capturing the Outbound Chinese Traveler

It’s every travel brand’s biggest opportunity – and biggest challenge. Winning over the Chinese traveler, from shopping and booking to the guest experience, is no easy thing. In this presentation,…

Tuesday, March 5 2019 | 13:00 PM

Consumer Trends 2019 Berlin

Understand the Asian Outbound Traveler

Leaders from one of the world’s largest attraction companies and Asia’s rising online travel agency Klook delve into the key trends shaping how Asia’s travelers plan and book their experiences…

Monday, March 4 2019 | 13:00 PM

Interviews 2019 Berlin

Ask Me Anything: GetYourGuide

From modest beginnings as a peer-to-peer platform, GetYourGuide has emerged as a leading European online travel agency (OTA) with global ambitions. And now with a few hundred million Euros in…

Thursday, September 27 2018 | 13:00 PM

Consumer Trends 2018 Las Vegas

What Your Customers Want: New Research from Arival

Arival Insights presents new, exclusive research on what travelers want, how they choose and book, and how you can increase your slice of the pie.

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Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

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Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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