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Thursday, October 29 2020 | 10:00 AM EST

Research 2020 Arival 360

Reality Check: Operators Respond

This panel assembles leading operators for an in-depth reality check on the state of tours, tourism and distribution for our industry. We’ll take stock of 2020, assess the outlook for…

Monday, October 26 2020 | 13:40 PM EDT

Interviews 2020 Arival 360

Ask Me Anything with Viator

After spinning off from TripAdvisor, our industry’s oldest OTA has rolled out new pricing and commission policies, new product quality standards, and more.  Join us for this candid interview with…

Monday, October 26 2020 | 13:20 PM EDT

Research 2020 Arival 360

Operator Voice: Digging Deep to Stay Inside Out

Operator Voice: Digging Deep to Stay Inside Out Stacey Toussaint, Founder & Chief Tour Guide, Inside Out Tours Stacey Tourssaint gave up a legal career to pursue her passion for…

Monday, October 26 2020 | 13:00 PM EDT

Research 2020 Arival 360

Operator Story: The Great Escape

From bike-riding as a child in Iran to completing a Ph.D. in Canada to fulfilling her dream as an entrepreneur and bike tour operator, Maria Rasouli has faced and overcome…

Monday, October 26 2020 | 11:00 AM EDT

Research 2020 Arival 360

Small Operators, Big Decisions

Close. Re-open. Hibernate. Furlough. Scale back (but not too much). Every travel business owner has been faced with the toughest of decisions this year. In this special roundtable, we have…

Monday, October 26 2020 | 10:20 AM EDT

Research 2020 Arival 360

View from the Top: The Empire State Building

Fresh off the completion of a $165 million renovation, New York’s most iconic attraction, along with countless tour and attraction operators across the country and around the world, was forced…

Tuesday, August 25 2020 | 14:05 PM SGT

Distribution 2020 Virtual Summit - Asia Pacific

The Future of OTAs

What’s the role of online travel agencies and other resellers in the recovery, and what should your strategy be? Should you be working with more OTAs or fewer? We’ll explore…

Tuesday, August 25 2020 | 13:40 PM SGT

Consumer Trends 2020 Virtual Summit - Asia Pacific

The New Digital Imperative

The pandemic is creating a new digital urgency. It is already accelerating online booking as travelers do more advanced planning and booking, and operators are required to restrict capacity and…

Tuesday, August 25 2020 | 13:30 PM SGT

Consumer Trends 2020 Virtual Summit - Asia Pacific

A Tours & Activities Tech Primer

It’s more imperative than ever for operators to get their tech in order. This short presentation and follow-up discussion with technology experts will provide an essential tech overview to help…

Tuesday, August 25 2020 | 13:05 PM SGT

Research 2020 Virtual Summit - Asia Pacific

How a Top Attraction Reworked Its Tech to Reopen

The world-famous Gardens By The Bay has re-opened with great success and fanfare. Hear their story about re-opening, drawing crowds, and even with 1-2 hour wait times how they are…

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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